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Built for Trades & Home Services

Less Admin. More Jobs. Bigger Profits.

AI automation built for plumbers, electricians, heating engineers and home service businesses. Respond to leads in minutes, book jobs automatically, and cut admin by 70% — so your team spends more time on the tools and less time on paperwork.

Proven Results Trades-First AI Partnership Models
Book Free Consultation See the Case Study
70%
Admin Reduction
5 min
Lead to Booking
533+
Hours Saved Monthly
Trades Specialists
UK-Based
ICO Registered
Real Case Studies
The Trades Reality

Sound Familiar?

Every trades business hits these walls as they grow. More leads, more admin, more chaos. We’ve solved these exact problems for real trades businesses across the UK.

Leads Go Cold Before You Call Back

New enquiries from your website, Google Ads, or Checkatrade sit unanswered for hours. By the time you call back, the customer has already booked someone else.

Admin Drowns Your Office Team

Your admin team spends hours each day on data entry, updating job management systems, chasing customers for bookings, and copying information between tools.

Job Scheduling is Inefficient

Engineers travel long distances between jobs because scheduling is done manually. Wasted travel time means fewer jobs per day and higher fuel costs.

Your Systems Don’t Talk to Each Other

ServiceM8 says one thing, your CRM says another. Manual data entry between systems creates errors, duplicates, and no single source of truth for your business.

Follow-Ups Fall Through the Cracks

Annual service reminders, warranty follow-ups, and quote chasers get forgotten. Revenue-generating customer touchpoints are missed because there’s no system in place.

After-Hours Enquiries Go Unanswered

Emergency boiler breakdowns and urgent enquiries don’t stop at 5pm. Without an after-hours response system, you’re losing high-value emergency jobs to competitors.

70%
admin reduction for our trades clients
5 min
lead to booking time (from 24+ hours)
£160K+
annual savings for Edinburgh Boiler Co.
533+
hours saved per month with automation
The Shift

The Old Way vs. The flowio Way

The trades businesses winning in 2025 aren’t the biggest—they're the most efficient.

The Old Way

Slow, Manual, Chaotic

Leads waiting hours or days for a callback
Admin team manually entering data across systems
Engineers travelling inefficient routes between jobs
Annual service reminders forgotten or missed
After-hours emergency jobs lost to competitors
The flowio Way

Fast, Automated, Profitable

New leads contacted and booked within 5 minutes
CRM and job management systems synced automatically
AI-optimised engineer routes = 2 extra jobs per day
Automated service reminders generate repeat revenue
AI voice agent handles calls 24/7, never misses a lead
What We Build

AI & Automation Solutions for Trades

Everything you need to automate your trades business. From lead response to job scheduling to customer follow-up — purpose-built for plumbers, electricians, and heating engineers.

AI SMS Booking Agent

Responds to new leads within 2 minutes via SMS. Qualifies the enquiry, checks engineer availability using smart scheduling, and books the job directly into your system — all without your team lifting a finger.

AI Voice Agent

AI phone agent that handles outbound service reminders, annual boiler checks, warranty follow-ups, and inbound enquiry qualification. Saves 500+ hours annually on customer follow-up calls.

CRM Synchronisation

Automatically sync job statuses between ServiceM8 and Go High Level. Every job update in your management system maps to the correct CRM pipeline stage — no more manual data entry or duplicates.

Smart Job Scheduling

AI-optimised engineer scheduling using Google Distance Matrix API. Calculates travel times between jobs and finds the most efficient slots — resulting in 2 extra jobs per engineer per day.

Procurement Intelligence

Custom RAG-based Slack bot integrated with Xero and supplier data. Use natural language to uncover supplier overcharges, find better pricing, and track spend by category — saving thousands annually.

AI Performance Dashboards

Real-time dashboards showing AI agent performance: lead conversion rates, booking success rates, engineer utilisation, and job distance metrics. Full visibility into how automation is driving your business.

Case Study

The Edinburgh Boiler Company Results

Real results from a £10m turnover energy and renewables company. The Edinburgh Boiler Company cut admin by 70% and saved £160K+ annually with flowio AI automation.

5 Minute Lead-to-Book

AI SMS agent responds within 2 minutes, qualifies the lead, checks engineer availability, and books the job — all in under 5 minutes. Down from 24+ hours.

533+ Hours Saved Monthly

120+ hours per week of admin eliminated through automated CRM sync, AI-powered booking agents, and intelligent job scheduling across the engineering team.

£160K+ Annual Savings

Direct cost savings from reduced admin headcount, fewer lost leads, optimised engineer routes, and automated customer follow-up — with a 98% workflow success rate.

2 Extra Jobs Per Engineer/Day

Google Distance Matrix API-powered scheduling finds the most efficient slots, reducing travel time and fitting more jobs into each engineer’s day.

Partnership Models

How We Work With Trades Businesses

A simple, proven process for automating your trades business. No technical knowledge required — we handle everything.

Referral Partner

Map Your Workflows

We visit your business, talk to your team, and map out every process from lead to job completion. We identify the highest-impact automation opportunities.

  • Free initial consultation
  • Full workflow mapping
  • AI maturity assessment
  • ROI projection report
White-Label Partner

Custom Build & Integration

We build your custom AI systems, integrate with ServiceM8, Go High Level, and your existing tools. Full testing with real scenarios before go-live. No disruption to your daily operations.

  • Built around your existing tools
  • Tested with real job data
  • Full team training included
  • 2-4 week delivery timeline
  • Ongoing feature updates
Strategic Partner

Go Live & Optimise

Your automation goes live with full monitoring. We continuously optimise performance using real data and provide ongoing support, updates, and maintenance.

  • Live monitoring dashboard
  • Performance optimisation
  • Priority UK-based support
  • Monthly performance reviews
  • Quarterly strategy reviews
Malcolm Gibb
Founder & CEO, flowio
n8n Expert Google Certified GCP Certified ICO Registered

Built by Someone Who Understands Trades

flowio has hands-on experience building AI automation for real trades businesses — from plumbers and heating engineers to large energy and renewables companies. We’ve worked on-site with trades teams, mapped their workflows, and built systems that solve the actual problems they face — not generic off-the-shelf tools.

Our flagship case study with The Edinburgh Boiler Company proves it: 70% admin reduction, 5 minute lead-to-book times, and £160K+ annual savings. We build what works — because we’ve tested it in the field.

20,000+
Workflow executions
98%
Workflow success rate
533+
Hours saved monthly
£2.5m
Client savings generated
Integrations

We Integrate With Your Entire Stack

Whatever tools your agency uses, we connect them. If it has an API, we can automate it.

Ready to Add AI Automation to Your Agency's Arsenal?

Book a no-pressure call to explore how flowio can help your agency automate delivery, create new revenue lines, and win bigger clients.

Book a Free Consultation Email Malcolm Directly

No sales pitch. Just an honest chat about what’s possible for your trades business - from someone who's lived the same challenges.

Got Questions?

Frequently Asked Questions

Everything you need to know about working with flowio. Can't find your answer? Book a free consultation and we'll answer all your questions personally.

Trades Automation FAQ

We support digital marketing agencies in two core ways. We build for you: we break down repetitive and manual tasks within your agency, from operations to technical delivery, freeing up your teams time and helping create a culture of change within your agency. We build for your clients: white-labelled, or partnership - we build innovative AI automation workflow solutions for your clients. Engineering lead funnels with automation to improve conversion rates, to building customer service workflows such as WhatsApp chatbots or AI Voice Agents that reduce manual admin and improve their business. All the while improving your speed of delivery, growth and client value.
Yes. We build custom workflows that pull data from sources like GA4 and Meta to auto-generate branded PDF reports. These can be scheduled for automatic delivery, ensuring your clients receive real-time or weekly insights without manual intervention from your account managers. We also build, and engineer data systems - from data warehousing your ad performance data to custom analytics dashboards white-labelled for your clients.
We can connect to your entire stack utilising APIs and custom integrations. From Timesheet tracking software to task management systems such as Asana, Monday.com, Trello and many more. We connect directly to your Ad platforms via secure API access, enabling you to pull data in all sorts of ways unavailable to Looker studio or expensive data connectors such as Supermetrics or Funnel.

Setup & Integration FAQs

Absolutely, we offer a White-Label Partner model where we build and maintain AI workflows, chatbots, voice agents, custom tools and automations designed specifically for your clients, while you sell them under your digital agency's own brand. This allows you to add an "AI Automation" revenue line to your business without needing in-house developers.
Referral Partner: You send us qualified leads and earn a commission; we handle the delivery entirely.

White-Label Partner: We build custom automations for your clients - while you sell and handle the client all under your own brand.

Strategic Partner: We act as your internal AI department, joining you on pitches and co-creating products specifically for your industry vertical.
Our founder - Malcolm Gibb has over 15 years of experience in digital marketing performance agencies leading operations, and paid media technical delivery. Malcolm has worked in agencies such as iProspect Dentsu, QueryClick and Storm ID delivering innovative performance solutions for some of the largest firms in the UK. Malcolm understands the challenges and internal operations of digital agencies - meaning a partnership with flowio will provide extensive agency experience and innovative solutions unlikely to be found from other suppliers.
Get In Touch

Ready to Transform Your Agency?

Book your free consultation and discover how AI automation could save your business £47K+ per year. No obligation, just actionable insights, discovery, and helpful advice.

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Your data is secure. We never share your information with third parties.

Phone

(+44) 07732 896 071

Mon-Fri, 9am-6pm GMT

Email

[email protected]

We respond within 1 hour

Office

Glasgow, Scotland

United Kingdom

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Schedule a free 30-minute consultation with our automation experts.

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