We like to pronounce it flow io. We work in workflows, flows, that all require input and output - so the name felt right for what we do. The logo was inspired by the name, with the concept of code elements, and speed moving forward. There are other businesses out there with similar names, however flowio should not be confused with 'Flowio.app' or Flowio Emngineering! Our name always has a lowercase f, and our domain is www.flowio.co.uk.

flowio is an AI automation agency built for outcomes, not hours. Unlike a traditional software company, or marketing agency, we move fast with pilots, with clear roadmaps and deliverables. Whereas a traditional software company delivering AI solutions may get bogged down in over-engineering solutions (and adding cost), flowio is an AI-native agency that understands where to implement AI and where to implement code.

What you get is a pragmatic growth system, not another piece of software to maintain.

flowio provides a range of solutions to suit each business, and we tailor our services to brief. Our core offering is automation and AI solutions for business. Not every automation requires AI, in fact around 50% of our client automation builds do not contain any AI. We provide automation solutions that remove reptitive tasks, manual work and connect your business systems together.

Our core AI solutions include AI automation development, AI voice agent services, and AI consultancy for businesses. We are tech agnostic in our builds - which means we can work and integrate into any business system you use or are looking to implement. Whether you are looking for an AI voice agent to handle your out of hours calls and book appointments, or an automated lead generation system, even a fully conversational WhatsApp chatbot - our AI solutions are tailored to each brief. (And no client brief has been identical yet!).

Our AI consultancy services are perfect for UK-based businesses looking to develop comprehensive AI implementation strategy, assess AI readiness (including data pipelines, tech stacks and more) and design a growth-led AI roadmap backed in ROI frameworks.

As the top AI automation agency in the UK - flowio works with businesses of all sizes across the UK. We often see that small to medium sized businesses usually between 2-500 employees with a growth focus see the most positive impact from automation solutions.

At flowio we work with client partners across a range of industries, with some current client partners in the construction and trades, hospitality, financial services, healthcare and professional services sectors. Every UK business can benefit from AI systems and automation, even within regulatory and compliant industries - flowio has the expertise, and know-how to deliver results.

flowio is based in Glasgow, Scotland, UK and Edinburgh, Scotland, UK. We deliver AI solutions for client partners across the UK either in-person or 100% remotely, with current client partners in London, Manchester, Liverpool, Glasgow, Edinburgh, Kent and beyond.

We enjoy partnering with forward thinking businesses across the UK, and offer in-person discovery sessions in the UK to deep-dive into business workflows, processes and internal operations. Whether your business is in London or Edinburgh - flowio has the ability to deliver professional, and UK-based AI automation services that deliver real results.

Our founder Malcolm Gibb leads flowio - and is the solution architect behind our AI automations. Malcolm has a diverse and long-standing technical background (1st Class Hons in Development) as a web developer, with a diverse skillset in web programming languages including HTML, JavaScript, Python, SQL, JSON and more. Over the last 15 years Malcolm has been leading digital marketing agencies as Head Of roles - primarily within performance and paid media marketing - giving him deep insight into commercial challenges many national UK businesses face internally.

You can visit Malcolm Gibb on LinkedIn to see more of his professional background.

Since flowio launched in May 2025, we have worked with many growth focused UK-based businesses that have come to us with unique challenges. Over that time we have deployed numerous solutions that have generated real business impact - some of our stand out stats include:

AI Voice Agent for a Real-Estate Agent: -75% reduction in no-show appointments, 40 hrs/week saved on manual admin time

CRM automation for a Construction firm: 200 hours saved per month across team - circa £5,000 per month of time saving ROI

AI powered app for a Digital Marketing Agency: Helped secure £100k in new business through white-labelled solutions

Automated report generation for a Financial Services business: Reduced time per report from 8 hours to 2 minutes per report

These are just a few of our deployed outcomes, with many other projects still in-flight, at pilot phase or under NDA. Most AI automation agencies just build - flowio benchmarks and proves success to your business.