*Based on our average client recovered £ savings over 2025
flowio
We're not just another automation agency. We're your dedicated UK strategic partner for AI-powered business transformation—with the expertise, track record, and support to prove it.
Work directly with our Scotland-based engineering team. We ensure full alignment with UK business regulations (including GDPR). No outsourcing, no handoffs - just local experts that understand your business.
We utilise a proprietary modular framework to deploy production-grade automations in weeks, not months. Our 'Sprint-to-Value' methodology ensures high-impact workflows go live within 14 days, allowing you to validate ROI before the first month is complete.
We don't deal in estimates. Every solution we build is architected with built-in performance tracking and observability to measure and verify impact. Our clients currently average £47k in audited annual operational savings.
We've successfully deployed over 300+ mission-critical workflows for businesses ranging from Scottish SMBs to national organisations. Our deep industry experience across sectors covers highly regulated industries including Energy, Finance and Construction.
We go beyond low-code platforms such as zapier and make. Experts in n8n, python, Javascript, GCP/AWS - we bridge the gap between simple integrations, and complex, enterprise-grade software engineering solutions. We build systems that scale, not just scripts that run..
You get more than a contact; you get a named technical partner invested in your business growth. We provide direct access to your dedicated AI growth expert via phone, email and WhatsApp with a 1 hour response SLA, ensuring pro-active optimisation rather than reactive support.
We move beyond basic integrations to build secure, production-grade automation ecosystems. From custom n8n workflows to autonomous AI agents, internal tool development that replaces SaaS integrations, we engineer the infrastructure and automation that powers high-performance businesses - with expertise and service areas to support any business.
Our team architects resilient, self-healing n8n workflows, combining no-code know-how with custom code to execute complex business processes that standard integrations cannot handle. From API and artificial intelligence integrations to multi-agent ecosystems, we architect, engineer and deploy production-grade n8n automation that scales with your business.
Deploy low-latency (< 400ms) AI voice agents engineered for complex dialogue. We build systems that handle natural interruptions, navigate objections, and sync real-time data to your CRM - delivering a human-tier experience without the operational overhead. Transform your customer service, oeprations and sales funnels with AI voice agents giving you the ability to qualify prospects, handle calls 24/7, run appointment booking on auto-pilot and save valuable time from call-handling.
Avoid costly pilot purgatory. We deliver executable AI roadmaps grounded in engineering reality, and backed by realistic ROI outcomes. It's not just theory, it's down-to-earth, realistic advice delivered by expert AI consultants. We audit your infrastructure, validate technical feasibility, and design scalable architectures that align strictly with commercial ROI utilising our bespoke AI Maturity Framework model providing you with a clear benchmark and plan of action for your AI projects.
Stop running your business on fragile spreadsheets. We engineer secure, role-based internal applications that centralise your data. Custom apps that automate your workflows, improve your capabilities, reduce costly SaaS subscriptions and enhance output. From client portals to inventory dashboards, our team builds scalable tools with enterprise-grade security (SSO/RBAC) that fit your exact operational logic.
We connect and automate across 500+ platforms and APIs you already use. Transform your manual workflows into predictable outcomes.
A seamless four-phase methodology that takes you from concept to continuous improvement - delivering results at every stage.
We dive deep into your workflows, mapping every touchpoint and identifying opportunities where automation and AI can create maximum business impact.
Our expert team build your custom automation solutions, integrating AI models, connecting your tools, and crafting scalable workflows.
We launch your automations into production with zero downtime, comprehensive monitoring, and real-time alerting to ensure flawless operation.
Continuous improvement is built in. We analyse performance data, identify optimisation opportunities, and evolve your automation as your business grows.
Founder & AI Automation Strategist
With over 15 years of experience in business process optimisation, digital transformation, web technology development and now AI automation, Malcolm has helped over 50+ businesses across the UK transform their operations and achieve measurable growth.
From leading digital strategy at enterprise level to founding flowio, Malcolm brings a unique blend of strategic vision and hands-on technical expertise. With a First-Class Honors degree in Web Development, and extensive background in developing technical solutions that overcome business pain-points - his approach focuses on understanding your business first, then engineering AI solutions that deliver real, measurable ROI.
"I believe AI should work for your business, not the other way around. My goal is to help you cut through the noise and implement automation that actually delivers return on investment."
Discover how UK businesses are transforming their operations and achieving measurable ROI with flowio's AI automation solutions.
Discover how an intelligent booking automation, plus CRM workflows helped The Edinburgh Boiler Company's speed to lead response rates improve.
Read Case StudyAutomated lead qualification, document collection, and SMS reminder system reduces no-show appointments for rental viewings - significantly reducing manual time spent on qualification, and following up appointments.
Read Case StudyDiscover how a custom app developed by flowio reduced operational time and improved output for a solar panel installer in Scotland.
Read Case StudyEverything you need to know about working with flowio. Can't find your answer? Book a free consultation and we'll answer all your questions personally.
Book your free consultation and discover how AI automation could save your business £47K+ per year. No obligation, just actionable insights, discovery, and helpful advice.
Glasgow, Scotland
United Kingdom
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