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Edinburgh's Premier AI Automation Agency

AI Automation for Edinburgh Businesses

We're Edinburgh's trusted automation agency, helping Scottish businesses save time, reduce costs, and scale smarter with measurable results. Based in the heart of Edinburgh, we understand the local market.

Book Free Edinburgh Consultation Call: 07732 896071
10+
Edinburgh Businesses Served
£950K
Saved for Local Clients
4.9/5★
Client Satisfaction
flowio Edinburgh Office
80 George Street, Edinburgh, EH2 4BG

Edinburgh by the Numbers

Scotland's capital city is a global hub for innovation and business growth. From the pioneering AI research at the Bayes Centre to the thriving FinTech cluster in Quartermile and the cutting-edge BioTech firms at the BioQuarter, Edinburgh is a powerhouse of innovation and digital transformation. Here is why local businesses, spanning from the creative studios of Leith to the tech giants at Edinburgh Park—are rapidly embracing AI and automation solutions.

20,000+
Active Businesses
+7,240
New Startups
568K
Population
£31.8B
Annual GVA

Innovative Solutions for Edinburgh Businesses

We've helped local businesses automate everything from document processing to intelligent custom apps that visualise business intelligence, from financial services firms, real estate, to the hospitality sector. We are Edinburgh's trusted, and experienced AI and automation partner with a done-for-you automation implementation.

WhatsApp Business Automation

Automate customer conversations on WhatsApp with AI. Handle your customer's enquiries, bookings, and support 24/7 without lifting a finger.

  • Improved response times by 80%+
  • Reduced time to book by 90%
  • 24/7 Customer Support Availability

AI Voice Agents

Human-like voice AI that answers calls, books appointments, and handles customer queries around the clock — in Scottish-friendly accents.

  • Never miss a call again
  • Intelligent call routing
  • Real-time transcriptions & CRM sync

Workflow Automation

Connect your existing tools and automate repetitive tasks. From invoicing to data entry, we streamline your operations.

  • 500+ app integrations
  • Automated data sync
  • Custom workflow design

Automated Lead Generation

Capture, qualify, and nurture leads automatically. Our AI identifies high-intent prospects and engages them instantly.

  • AI-powered lead scoring
  • Multi-channel outreach
  • Personalised follow-up sequences

CRM & Data Integration

Unify your customer data across platforms. We connect your CRM to all your tools for a single source of truth.

  • Salesforce, HubSpot, Pipedrive & more
  • Two-way data synchronisation
  • Automated customer enrichment

Custom AI Solutions

Got a unique challenge? Our local team builds bespoke AI solutions tailored to your specific business needs.

  • Dedicated project manager
  • Discovery workshop at our Edinburgh office
  • Ongoing support & optimisation
Discuss Your Custom Solution

Why Edinburgh Businesses Choose flowio

As the leading AI and automation partner - we understand the nuances, and unique landscape of running a business in Edinburgh.

Based in Edinburgh City Centre

We're located in central Edinburgh, with presence at 80 George Street, EH2 4BG and Shawfair, Midlothian. Pop in to see us, meet the team, or have a coffee and chat about your automation needs.

Local Support

Get UK-based support from people who understand Scottish businesses, local compliance and regulatory controls. Same timezone, no overseas call centres, and able easily to pop in to your Edinburgh or Midlothian office to assist.

Strong Local Network

We're connected to Edinburgh's business community, and are proud members of the Edinburgh Chamber of Commerce. From local networking groups to industry events, we're invested in the local business scene.

Proven Edinburgh Results

We've helped 20+ Edinburgh businesses automate their workflows with custom AI solutions. Our local case studies speak for themselves — real results for real Edinburgh companies.

Scottish Compliance & Regulation

We understand Scottish and UK regulatory requirements. From GDPR to industry-specific compliance regulations common in the Edinburgh financial sector, our automations are built with proper data governance from day one.

Local Industry Knowledge

From the lively hospitality sector during the Edinburgh Festival to the thriving Fintech sector at The Gyle or Quartermile, we know the unique challenges and opportunities of each Edinburgh industry.

4.9/5 Client Satisfaction

Trusted by Edinburgh Businesses

Real results from businesses across Edinburgh. See how local companies are transforming their operations with flowio's AI automation.

The Edinburgh Boiler Co.

Renewables & Energy • Dalkeith

Custom AI SMS booking system to handle enquiries and bookings for boiler installations and servicing, voice agents and CRM integration recovering over 480 hours over 3 months.

480+ hours saved

Edinburgh City Guides

Tourism • Edinburgh

WhatsApp chat agent system to handle enquiries, surface sightseeing and tour options for tourists during the festival. Increased affiliate bookings by 25% through August/September 2025.

25% increase in bookings

Lettings Agency Edinburgh

Property • Edinburgh

AI voice agent combined with intelligent SMS follow up system to handle enquiries and bookings for viewings cut no-shows by over 70% and saved 20 hours per week in admin time.

-70% no-shows
"flowio were great to work with and delivered a system that exceeded our expectations."
AM
Alan McKenchie
Managing Director
Edinburgh City Guides
Edinburgh, UK
+25% Booking via WhatsApp
4.9★
Client Satisfaction
£950K+
Client Savings
340+
Automations Built
Accredited Experts In:

Industries We Serve in Edinburgh

We work with businesses of all sizes across all sectors throughout the Greater Edinburgh area. From innovative Fintech companies located in New Town, to established Energy & Renewables firms in Midlothian. flowio are your strategic AI adoption agency for your Edinburgh headquartered business - a partner that understands the nuances of the local business landscape and Scottish regulation laws.

Property & Real Estate
Healthcare & NHS
Financial Services
Marketing Agencies
Recruitment & HR
Education & Training
Events & Hospitality
Tech Startups
Renewable Energy
Legal & Professional
Got Questions?

Edinburgh Business FAQs

Common questions from Edinburgh businesses about our AI automation services. Can't find your answer? Visit us at our Edinburgh office or book a free online consultation.

Edinburgh Services

Yes. We have a centrally located office in Edinburgh, meaning that if your business is headquartered in Leith, Portobello, New Town or anywhere central we can visit you and offer in-person consultations in Edinburgh city centre. We also have a presence in Shawfair, Midlothian so it's easy for us to pop in and see you if you reside in Dalkeith, Gilmerton, Bonnyrigg and other locations in and around or Midlothian. Alternatively we offer a fully-remote service with online consultations available.
Yes. From digital marketing and creative agencies in Leith to Energy & Renewable firms out in Midlothian - we can build bespoke AI automation solutions for all Edinburgh businesses. As a locally centred business - we thrive when we engage with other local businesses that we can meet in-person and understand the local market nuances.
Yes. Our conversational technology and voice agents can understand even the deepest Scottish accents. We know this because we have multiple systems live right now for Scottish businesses dealing with hundreds of diverse customers every day. We also have a large range of Scottish and regional voice accents and voices to choose from. Whether you are looking for an Edinburgh local, or a Glaswegian accent for your voice agent, our systems are designed with Scottish users in mind.

Pricing & Investment

We have various package engagement models available - and can tailor a quote around your budget, requirements and timelines. For simple workflows, our pricing starts from £750 for build costs. For more advanced and complex projects we provide a custom quote. Our Edinburgh clients typically invest between £3,500 - £15,000 to see similar results achieved from our local case studies. We also offer strategic consulting packages designed to develop your AI strategy, and a "done-for-you" implementation, available on a monthly retained service.
Yes. We highly recommend starting with a "Quick Win" pilot. We can automate one single, high-pain process, like chasing unpaid invoices or filtering job applicants, to prove the concept. This allows you to see tangible results and cost savings before investing in a wider digital transformation.

Implementation & Support

Most automations go live within 2 weeks. Simple workflows can be ready in as little as 5 days, while complex enterprise integrations typically take 4-6 weeks. Being local in Edinburgh means we can work closely with your team throughout the process.
Every Edinburgh client gets a dedicated success manager with direct access via phone, email, or WhatsApp. We provide 90 days of included support post-launch, and you can always pop into our Edinburgh office if you prefer face-to-face support. Ongoing maintenance plans start from £150/month* (*Depending on level of support required).
Yes. We're fully GDPR compliant, ICO registered, and follow ISO 27001 security practices. As a Scottish registered Limited Company, we understand Scottish Law and UK regulatory requirements. All data is encrypted in transit and at rest, and we sign NDAs and data processing agreements as required.

Still have questions?

Contact Our Edinburgh Team

Get Similar Results For Your Edinburgh Business

Book a free, no-obligation consultation with our Edinburgh team. We'll analyse your workflows and show you exactly how AI automation can save you time and money.

Book Free Consultation Call +447732896071
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Ready to Transform Your Business?

Book your free consultation and discover how AI automation could save your business £47K+ per year. No obligation, just actionable insights, discovery, and helpful advice.

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Phone

(+44) 07732 896 071

Mon-Fri, 9am-6pm GMT

Email

[email protected]

We respond within 1 hour

Office

Edinburgh, Scotland

United Kingdom

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