The Intelligence Layer

Stop Manually Processing Data. Let AI Understand It.

We architect secure, custom AI integrations that sit between your existing apps and your business goals. From intelligent n8n workflows to custom RAG agents.

PDF
CSV
Email
API
Structured
Customer Data
Enriched
Lead Score
Actionable
Next Steps

Powering intelligent workflows with:

Decision Guide

AI Integration vs. Code-Based Solutions

Knowing when to use AI and when traditional code is better. Here's how we help you choose the right approach.

Choose AI Integration

Best when you need flexibility, natural language understanding, or handling unstructured data.

Processing unstructured documents (PDFs, emails, contracts)
Natural language queries and conversational interfaces
Content generation, summarisation, and analysis
Sentiment analysis and intent classification
Complex reasoning with ambiguous inputs
Flexible & Adaptive

Choose Code Solutions

Best when you need speed, precision, predictable costs, or deterministic outputs.

Structured data transformations and ETL pipelines
Rule-based routing with clear conditions
High-volume, low-latency operations
Calculations, validations, and compliance checks
API integrations with predictable I/O
Predictable & Fast
Our Expertise

Beyond Chatbots: True Systems Integration.

We architect intelligent AI-powered systems that understand context, make decisions, and integrate deeply with your existing tech stack.

Intelligent AI Automation

n8n workflows that don't just move data—they make decisions. Sentiment analysis routes customer messages. AI classifies incoming requests. Complex business logic executes automatically based on context.

Webhook AI Analysis Route A
Route B

Legacy App Enhancement

Inject AI capabilities into your existing internal tools without rebuilding. Add "Generate Summary" buttons, smart search, and contextual suggestions directly into the apps your team already uses.

RAG & Knowledge Retrieval

Chat with your company data. We build systems that let your team query PDFs, SQL databases, and internal docs using natural language. Accurate answers grounded in your data, not hallucinations.

Architecture

We Don't Just Send Prompts. We Build AI Infrastructure.

Enterprise AI requires more than API calls and writing prompts. We design robust pipelines that ingest, process, reason, and act—with guardrails, fallbacks and error tracing at every step.

Ingest

Webhooks, APIs, file uploads, and scheduled pulls

Vectorise

Embeddings stored in Pinecone or Supabase pgvector

Reason

LLM with managed context windows and prompt chains

Act

Write to your CRM, send emails, update databases

Vector Embeddings Context Window Management Hallucination Guardrails Prompt Engineering RAG Pipelines
Use Cases

See AI in Action.

Real solutions we've built for businesses across industries. Click a category to explore.

Lead Qualification

Automated SMS booking system auto-triages and qualifies incoming leads. Replies naturally, and utilises secure webhook tools to find availability, and book appointments directly into the clients scheduling system. OpenAI models are used to interpret the natural language input from the customer and generate natural responses.

Natural, instant SMS responses
Webhook integration with scheduling systems
Knowledge base integration
70% improvement in speed → lead conversion

Social Media

Multi-stage AI system to generate, ideate and research topics. Perplexity AI is used to ideate topics, and research content ideas. OpenAI 4.1 mini is used to generate a draft content post, and Gemini Nano Banana Pro is used to generate a topical image. The draft posts are viewable to the client in a custom dashboard for approval before being automatically published to Meta socials.

Content ideation & image generation
Human-in-the-loop approval
Automated social publishing
12x social content volume

Operations Enhancement

Custom AI agent that analyses data from Xero, and supplier invoices, automatically uncovering supplier anomalies in material costs and possible discounted items. Built into Slack, the agent can be queried in natural language easily for instant insights into overcharges and financial anomalies.

Slack integration
Xero integration
Finance anomaly detection
3.2x higher reply rates
Practical Applications

Endless Possibilities with AI Integration

From customer-facing chatbots to internal automation, integrating AI and LLMs into your business unlocks new capabilities across every department.

Chatbots Voice Agents Document Processing Semantic Search Lead Qualification Email Automation Meeting Summaries Compliance Checks CRM Enrichment Sentiment Analysis Knowledge Bases Data Extraction Report Generation Translation Workflow Automation
RAG Systems

Retrieval Augmented Generation

Transform your documents, databases, and knowledge bases into intelligent, queryable systems. Ask questions in natural language, get accurate answers grounded in your data.

PDF Documents
Databases & Spreadsheets
Internal Knowledge Bases
Emails & Communications
AI Processing Engine

Intelligent Context Retrieval

Your question triggers a semantic search across all your data, responding with the most relevant information directly in your chat platforms - Microsoft Teams, Slack, and more.

Query
Embed
Retrieve
Generate
Accurate Answers

Responses grounded in your actual data, with source citations

No Hallucinations

AI only answers from your knowledge base, never makes things up

Natural Language

Ask questions as you would to a colleague, get clear answers

Enterprise-Grade Security & Trust

Your Data Stays Yours (GDPR Ready)

We architect compliant solutions where your proprietary data is used only for context and never to train public models. For additional security, particularly in regulated environments, we offer Local LLM setups for 0% data leakage. Your competitive advantage stays yours.

SOC2 Standards
UK-GDPR Compliant Architecture
Self-Hosted Options

Hallucination Prevention & Output Control

We implement multi-layer guardrails to ensure AI outputs are accurate, relevant, and aligned with your business requirements. From confidence thresholds to human-in-the-loop escalations, we prevent costly AI mistakes before they happen.

Confidence Scoring
Human-in-the-Loop
Response Validation

Prompt Injection & Attack Prevention

Our AI systems are hardened against prompt injection attacks, jailbreaking attempts, and malicious inputs. We implement multi-layer sanitisation, input validation, and context isolation to protect your systems from malicious attacks and manipulation.

Input Sanitisation
Injection Detection
Context Isolation
Our Process

From Audit to Deployment.

A structured approach that gets you from idea to production AI—without the usual enterprise timeline.

1

Audit

We assess your data, systems, and use cases

2

Prototype

Working demo with your actual data

48 Hours
3

Guardrails & Refine

Edge cases, error handling, and accuracy tuning

4

Deploy

Production rollout with monitoring and support

2-4 Weeks

Ready to add a brain to your business?

Start with a free AI feasibility audit utilising flowio's bespoke AI Maturity Framework. We'll assess your data, identify quick-win opportunities, and show you what's possible with AI integrations.

No sales pressure. Just an engineering discussion.

Got Questions?

Frequently Asked Questions

Everything you need to know about working with flowio. Can't find your answer? Book a free consultation and we'll answer all your questions personally.

About AI Integration

We have deep expertise in implementing all major AI models, including OpenAI, Gemini, Claude, Perplexity, Qwen, Deepseek and more. When building AI automations and integration - we choose the best model for the job based on the use case and budget. Some models excel at certain tasks over others, and each has its own strengths and weaknesses.
AI integration brings an intelligence layer into most business processes, from customer support to sales and marketing, and more. AI can help you with tasks like:
  • - Answering customer queries
  • - Generating content
  • - Extracting data from documents
  • - Generating reports
  • - Querying large datasets
  • - Generating insights

Most business software, and systems can be integrated with AI and other business tools to add a layer of intelligence you would not possess with a standalone software or system.
Yes. If your automation partner is experienced. We take data security seriously at flowio - building in access controls, extensive guardrails, fallback paths, error tracing and safety features by default to avoid data leakage, prompt injection attacks and other security vulnerabilities. If you are working with sensitive data it is critical to ensure your AI integrations are secure.

Implementation & Timeline

Depending on your use-case, we can typically showcase a proof of concept demo with a couple of days to show you what you can expect. From there, we can build out the full integration and deploy it to your environment between 2-4 weeks for the majority of projects. Some projects with complex integrations, or custom development may take longer.
After deployment, you will have full control over your AI integrations. We provide full documentation and training to help you manage your AI system. For integrations such as WhatsApp chatbots or AI voice agents, we provide a real-time client dashboard to view and monitor the performance of your AI agents.

Costs & Pricing

Each project is different - our per project pricing starts at £750 and scales dependent on complexity and requirements. With AI there will also be other costs to consider such as API token costs, data storage costs and additional licenses. We provide a detailed transparent estimate on how much extra usage costs to expect from your AI system.
Building automated workflows with AI is slightly different. We can use your subscription account, but we will need to set up an API account within it, where you will have to deposit additional funds to credit token usage. If you are within a compliant or regulated industry then we will advise on the appropriate subscription plan to use.
Get In Touch

Ready to Transform Your Business?

Book your free consultation and discover how AI automation can save you £47K+ per year. No obligation, just actionable insights.

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Your data is secure. We never share your information with third parties.

Phone

+44 141 673 7103

Mon-Fri, 9am-6pm GMT

Email

[email protected]

We respond within 24 hours

Office

Glasgow, Scotland

United Kingdom

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Schedule a free 30-minute consultation with one of our automation experts.

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