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WhatsApp Automation Experts

Turn WhatsApp Into Your 24/7 Sales Machine

We build AI-powered WhatsApp chatbots and automation workflows that respond to customers instantly, book appointments, and close deals—while you sleep.

Official WhatsApp API GDPR Compliant < 3s Response Time
Book a Demo See Use Cases
98%
Open Rate
24/7
Instant Responses
45%
More Bookings
Meta Partner
UK-Based Team
20+ Chatbots Deployed
End-to-End Encryption
2B+
WhatsApp users worldwide
98%
Message open rate
4.5x
Higher engagement vs email
< 3s
Average response time
The Problem

You're Losing Customers While You Sleep

Every unanswered WhatsApp message is a lost booking. Here's what we fix.

Slow Response Times

Customers expect a reply within minutes. If you take hours, they've already messaged your competitor. 79% of leads go to whoever responds first.

AI responds in under 3 seconds, 24/7

Repetitive Questions

Your team answers the same 20 questions every day—pricing, availability, opening hours. It's draining and doesn't scale.

AI handles 80% of common queries instantly

Manual Booking Chaos

Back-and-forth messages to find a time slot. Copy-pasting details into your calendar. Double-bookings and missed appointments.

Automated calendar booking in the chat

No Lead Capture

Conversations happen, but names, emails, and preferences aren't captured anywhere. Your CRM stays empty while your inbox overflows.

Auto-capture leads to your CRM

Zero Follow-Up

A customer enquires but doesn't commit. Nobody follows up. That warm lead goes cold and books with someone else.

Automated follow-up sequences

No Conversation Analytics

You have no idea how many messages you receive, what customers ask about most, or where they drop off in the conversation.

Full analytics dashboard
The Transformation

Before & After WhatsApp Automation

See what happens when your WhatsApp stops being a burden and starts being a revenue generation channel.

Manual WhatsApp

The Never-Ending Inbox

Replying to messages one-by-one between jobs
Customers waiting hours or days for a response
Copy-pasting pricing and availability repeatedly
Leads falling through the cracks with no follow-up
No record of conversations or customer preferences
Automated WhatsApp

The Always-On Sales Team

AI responds to every enquiry in seconds, day or night
Instant quotes and availability—no back-and-forth
Appointments booked directly into your calendar
Automated follow-ups and appointment reminders
Every lead and conversation logged to your CRM
Use Cases

WhatsApp Automations We Build

Real-world WhatsApp workflows deployed for UK businesses. Each one replaces hours of manual messaging.

AI Customer Service Bot

Trained on your FAQ, pricing, and policies. Handles enquiries naturally, escalates complex issues to a human, and learns from every conversation.

80% queries resolved without human

Booking & Scheduling

Customers book appointments via chat. AI checks your live calendar availability, confirms the slot, sends reminders, and handles rescheduling—all in WhatsApp.

45% more bookings captured

Lead Qualification

AI asks qualifying questions conversationally—budget, timeline, requirements. Scores leads and routes hot prospects straight to your sales team with full context.

3.2x higher conversion rate

Instant Quote Generation

Customer describes the job, AI generates an accurate quote based on your pricing rules, service area, and job complexity. Sent as a formatted message with a booking link.

Quotes in 30 seconds vs 24 hours

Follow-Up Sequences

Automated drip campaigns via WhatsApp. Re-engage cold leads, send post-service reviews, request referrals, and nurture prospects with timed, personalised messages.

28% re-engagement rate

Multi-Language Chatbot

AI detects the customer's language and responds fluently. Serve international customers without hiring multilingual staff. 40+ languages supported out of the box.

40+ languages supported
Integrations

We Connect WhatsApp To Your Stack

WhatsApp is just the front door. We wire it into the tools you already use—CRM, calendar, payments, and more.

WhatsApp Business Cloud API
HubSpot CRM Integration
Google Calendar Scheduling
n8n Workflow Engine
Stripe Payments
Pipedrive CRM Integration
Google Sheets Data Export
Mailchimp Email Marketing
Deep Expertise

WhatsApp API Experts

We don't use drag-and-drop chatbot builders. We build directly on the WhatsApp Business API with custom NLP, conversation routing, and enterprise-grade reliability.

WhatsApp Cloud API

Direct integration with Meta's official Cloud API. Template messages, interactive buttons, list messages, and media handling.

NLP & Intent Detection

Custom-trained language models that understand your industry terminology. Not keyword matching—real conversational understanding.

GDPR & Compliance

Opt-in management, data retention policies, right-to-erasure workflows, and full audit trails. ICO-compliant from day one.

Webhook Architecture

Event-driven message processing with retry logic, dead-letter queues, and real-time delivery receipts. Enterprise reliability at scale.

Ready to Automate Your WhatsApp?

Book a free demo. We'll show you exactly how WhatsApp automation would work for your business—with a working prototype in 48 hours.

Book a Free Demo Email Us Directly

No commitment required. Free demo with a working prototype tailored to your business.

Real Results

Success Stories

Discover how UK businesses are transforming their operations and achieving measurable ROI with flowio's AI automation solutions.

Energy & Renewables
533+ Hours Saved
£160K Recovered
Edinburgh, UK

Renewables Company Saves 533+ Hours With Automated Systems

Discover how an intelligent booking automation, plus CRM workflows helped The Edinburgh Boiler Company's speed to lead response rates improve.

Lead Qualification Voice Agents CRM API Integration
Read Case Study
Property & Real Estate
3.8X ROI
£16.8K Recovered
Edinburgh, UK

UK Lettings Agent Improves Lead Qualification By 70%

Automated lead qualification, document collection, and SMS reminder system reduces no-show appointments for rental viewings - significantly reducing manual time spent on qualification, and following up appointments.

Voice Agents AI Reminders CRM Automation
Read Case Study
Energy & Renewables
-30% Recovered Time
92% Quote Rate
Glasgow, UK

Solar Flux App Helps Plan Solar Panel Deployment

Discover how a custom app developed by flowio reduced operational time and improved output for a solar panel installer in Scotland.

Custom App Development Operations
Read Case Study
View All Case Studies
Got Questions?

Your Questions Answered

Everything you need to know about working with flowio. Can't find your answer? Book a free consultation and we'll answer all your questions personally.

WhatsApp Automation FAQs

Yes. We build exclusively on the official Meta WhatsApp Cloud API. This ensures your business remains compliant, provides access to interactive buttons and list messages, and protects your number from being banned - a common risk with unofficial "web-scraping" tools or unofficial API connectors. We integrate directly with your Meta Business Suite - so you can manage your WhatsApp workflows.
By reducing response times to under 3 seconds, you engage leads while they are still on your site. Automated qualification bots ask the right questions immediately, routing "hot" prospects to your sales team with full context. Businesses using our workflows have seen up to a 3.2x higher conversion rate. We've helped reduce lead response time from over 24 hours to under 2 minutes for a national trades company in Scotland.

Technical & Security FAQs

The system is designed with intelligent escalation. While the AI handles approximately 80% of common queries, any complex or sensitive issues are instantly routed to a human team member with the full conversation history attached.
Security is our priority. As a UK-based team, all our solutions are GDPR compliant and SOC2 ready. We implement end-to-end encryption, strict data retention policies, and full audit trails to ensure your business meets all ICO requirements. We are also EU-AI Act ready - whilst this is not a policy in the UK right now, we expect a similar regulatory policy to come to the UK in 2026. We advise you on security protocols and regulations to ensure you are protected, and more importantly protect your customer data.
We act as your long-term automation partner. Unlike "set and forget" services, we provide active monitoring and alerting to ensure 99% data accuracy. We are available to troubleshoot and scale your workflows as your business grows.
Get In Touch

Ready to Transform Your Business?

Book your free consultation and discover how AI automation could save your business £47K+ per year. No obligation, just actionable insights, discovery, and helpful advice.

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Your data is secure. We never share your information with third parties.

Phone

(+44) 07732 896 071

Mon-Fri, 9am-6pm GMT

Email

[email protected]

We respond within 1 hour

Office

Glasgow, Scotland

United Kingdom

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Schedule a free 30-minute consultation with our automation experts.

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